General
Can I pay with Tikkie?
Yes. You will receive a payment request via Tikkie (ABN AMRO). After completing the payment you are redirected to our confirmation page (smaling.net/tikkie/{token}). That token is your reference. Want to pay right away? Visit /tikkie/ or email administratie@smaling.net.
Do you work outside the region?
Yes, by arrangement. Default area: Flevoland, Gelderland and Overijssel. Outside these provinces we schedule by arrangement; travel time/costs are quoted upfront.
Do you provide inspection reports with photos?
Yes. Every inspection report includes findings with photos, priorities and recommendations. Wiring schematics and a circuit schedule available on request.
What is the lead time?
Depends on scope. Small inspections typically within 1–2 weeks. Larger projects by arrangement; urgent jobs possible.
How do warranty and liability work?
Warranty and liability follow our Terms & Conditions and any manufacturer warranties. We confirm scope in the quote and report.
Do you work evenings or weekends?
Yes, by arrangement. Work outside regular hours may include a surcharge, especially for urgent requests. We confirm this upfront in the quote.
What is your response time for faults or urgent issues?
Depends on location and current planning. Often same day or next working day; critical situations are handled as quickly as possible in consultation.
Can I cancel or reschedule an appointment?
Yes, please let us know as early as possible. Depending on timing and preparation, costs may apply under the Terms.
What about seals and the DSO (Liander/Stedin/Enexis)?
Work on or before the meter requires seal authorization; the DSO typically removes/reapplies seals. We prepare the cabinet to guidelines and coordinate planning. For new connections/upgrades, submit a timely request with your DSO.
Can you prepare the cabinet for EV charging and solar?
Yes. We can prepare extra circuits, isolators, SPDs and spare conduits so future additions are faster and cheaper. This is outside standard packages and treated as variation.
How does final inspection and handover work?
After installation we perform tests (RCD trip, insulation resistance, earth resistance) and deliver an inspection report. If grid power is not yet available, we schedule a return visit after DSO energises the meter.